Refund Policy

1. Introduction

At Snayt Design, we are committed to providing high-quality services. However, if you are not satisfied with your purchase or if we fail to meet our delivery commitments, this refund policy outlines the conditions and procedures for obtaining a refund.

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2. Refund Eligibility

You are eligible for a full refund if:

• You do not receive your personalized cover within 24 hours of your order confirmation.

• The received cover does not match the information provided at the time of order.

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3. Refund Request

To request a refund, please follow these steps:

• Send an email to our customer service at the following address: support@snaytdesign.com.

• Include in your email the following information: your name, email address, order number, and a description of the issue encountered.

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4. Processing Requests

Once your refund request is received, we will review it and respond within 48 hours. If your request is approved, we will initiate the refund via the original payment method.

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5. Exceptions

No refund will be granted if:

• You received the personalized cover as per the information provided within 24 hours.

• You modified your order after delivery.

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6. Contact

For any questions or concerns regarding our refund policy, you can contact us at the following address:

• Email: contact@snaytdesign.com or support@snaytdesign.com

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7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email.